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07/10/2009

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Yes, it's very hard to explain the transition to marketing decision-makers right now. Beyond the production cost issue in and of itself, the core problem seems to be an overall misconception of what social media is and is not.

The fallacy, often spread by agents within our industry who ought to know better, is that "viral marketing" means getting something for next to nothing. To many, "viral" is a dream equation of cheap production, free media, and automatic word-of-mouth. The latter of these is the most dangerous misperception in our view.

Effective social media marketing takes insight-based strategic planning, appropriate production, personal engagement and in many cases, supplemental purchased media.

It's not cheap. But it still provides an outstanding value. Rather than selling social media as a "less costly" alternative, our industry needs to focus on making it a "more efficient" solution. In terms of consumer engagement, it's not "half off" but it might be "buy one get two free."

Thanks for your thoughts Kate. I completely agree with you.

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